Privacy Policy

Geraldine Enterprises LLC, DBA GoLevely (“GoLevely,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.golevely.com or otherwise use the Platform, and information you may provide in electronic messages to GoLevely.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy. We may change this Privacy Policy at any time, at our discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. This Privacy Policy is subject to and governed by the GoLevely Terms of Service.

1. Overview

This Privacy Policy applies to Personal Information we collect through our website and services (collectively, the “Platform”). It explains what we collect, how we use it, when we share it, and the choices and rights available to you.

2. The Information We Collect and How We Collect It

We may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively, “Information”).

• “Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.
• “Non-Personal Information” means data that is about you but does not identify you specifically. If you do nothing during your visit but browse, read pages, or view content, we will gather and store information about your visit that does not identify you personally.

We collect Information:

• Directly from you when you provide it. When you subscribe to a newsletter, create an account, make a purchase, book an appointment, or request information from GoLevely, we ask for things like your name, contact, billing, and communication information in order to fulfill your request. If you submit Personal Information about other people, you are responsible for having the authority to do so.
• From third parties. We may obtain information through partners, vendors, suppliers, and other third parties, such as advertising and marketing companies, data and information vendors, social media platforms, and providers of products or services. We take steps to confirm that information we receive from third parties was collected with your consent or that the party is otherwise legally permitted to disclose it to us.
• Automatically as you navigate the Platform. We collect information about how you interact with the Platform through cookies, pixel tags, and similar technologies. Please see our Cookies Policy for more information on our use of these technologies and how you can manage them.

3. How We Use Your Information

We use Personal Information we collect about you or that you provide to us for the following purposes:

• To provide and improve the Platform and our services — to deliver, personalize, maintain, and develop our services; to measure usage, diagnose problems, and provide security; and to test, modify, and improve our products and features.
• For customer support and reporting — to provide support, verify eligibility for offers, analyze performance, and keep the Platform working properly.
• For business operations — to perform accounting, billing, and collection activities; to monitor and prevent fraud; to protect our legal rights; and to perform our contractual obligations.
• To communicate with you — to respond to your requests, provide service-related alerts, and send marketing or informational materials in accordance with your communication preferences.
• For advertising and marketing — to provide personalized content and to study the effectiveness of advertising and marketing campaigns, in accordance with your preferences.
• For statistical purposes — to compile aggregate statistics that help us understand and respond to user needs and improve the overall experience.

Legal Basis (EEA and United Kingdom Visitors)

If you are in the European Economic Area or the United Kingdom, our legal basis for collecting and using your Personal Information depends on the information concerned and the context in which we collect it. We will normally collect Personal Information from you only where we have your consent, where we need it to perform a contract with you, where we have a legal obligation, or where it is in our legitimate interests and not overridden by your data-protection interests or fundamental rights.

Retention of Your Personal Information

We retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements. In some circumstances we may anonymize your information so that it can no longer be associated with you, in which case we may use it without further notice.

4. How We Protect Your Information

We maintain reasonable and appropriate administrative, technical, and organizational security measures designed to protect your Personal Information against risks such as loss, destruction, and unauthorized access, alteration, use, or disclosure. We require our suppliers and vendors to apply similar protections when they access information we share with them. No technology, data transmission, or system can be guaranteed to be 100% secure. If you believe your interaction with us is no longer secure (for example, if you believe your account password has been compromised), please notify us using the contact details in the “How to Contact Us” section below.

5. Information From Children

We do not knowingly collect, use, or disclose Information from children under 16 — or the equivalent minimum age in the relevant jurisdiction, such as 13 in the United States under the Children’s Online Privacy Protection Act. If we learn that we have collected the Personal Information of a child under the applicable age, we will take steps to delete it as soon as possible. If you are under 16, do not provide any Information about yourself to GoLevely. If you believe a child has provided us with Information, please contact us using the details below.

6. Links to Other Websites and Services

We are not responsible for the privacy or security practices of websites or services linked to or from the Platform, including their content. The inclusion of a link does not imply our endorsement. This includes any third-party site or service the Platform links to, and any app, social media platform, operating system, wireless service, or device provider through which you may disclose Personal Information.

7. Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) feature that signals to websites that you do not want to be tracked. At this time, the Platform does not respond to DNT signals.

8. Your Legal Rights

GoLevely respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access to or correction of your personal data and to make choices about the marketing materials you receive (or to opt out of marketing from GoLevely entirely). See the location-specific sections below for more information.

9. SMS / Text Messaging Program & Consent

When you provide your mobile phone number and opt in — for example, by submitting a form on our website with the SMS consent checkbox selected, or by otherwise giving your express consent — you agree to receive text messages from Geraldine Enterprises LLC, DBA GoLevely.

• Types of messages. Depending on your consent, messages may include account and service notifications, appointment reminders, customer-care responses, and promotional or marketing messages about our services.
• Message frequency. Message frequency varies.
• Cost. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Opt out. You can opt out at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one confirmation message and will not send further SMS messages unless you opt in again.
• Help. For help, reply HELP to any message, email [email protected], or call +1 727-855-4354.
• Consent is not a condition of purchase. Your consent to receive marketing text messages is not required to purchase any goods or services from us.

For full details about our services and your obligations, please also review our Terms of Service.

10. European Privacy Rights

If you are in Europe, you may have additional rights under the GDPR, the UK GDPR, or the Swiss nFADP, depending on which GoLevely services you use.

• Access, correction, or deletion. You may request access to, correction of, or deletion of your Personal Information by contacting us using the details below. If you request deletion, we may still need to retain certain information for recordkeeping, to complete transactions you began, or to comply with applicable law.
• Additional EEA/UK/Switzerland rights. You can object to or ask us to restrict processing of your Personal Information, or request portability of your Personal Information, by contacting us. Where we rely on your consent, you can withdraw it at any time; withdrawing consent will not affect the lawfulness of processing before your withdrawal.
• Advertising and marketing choices. You may update your contact details and communication preferences using the contact details below. If you opt out of marketing, we may still send you communications related to your account or the Platform, such as security updates or service notices.

If you believe we are using your Personal Information inconsistently with this Privacy Policy, you may contact your local data protection authority.

11. International Data Transfers

GoLevely is based in the United States. If you access the Platform from outside the United States, please be aware that your Personal Information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. These countries may have data-protection laws that differ from those in your country.

Whenever we transfer Personal Information beyond its country of origin, we do so in accordance with applicable law and take reasonable steps to ensure that it is treated securely and in line with this Privacy Policy, including by using appropriate safeguards (such as standard contractual clauses) where required.

12. California Privacy Rights

This section applies to California residents and provides more information about your rights under the California Consumer Privacy Act, as amended (“CCPA”). Subject to certain exceptions, the CCPA gives California residents the right to: be notified about the collection, use, disclosure, sale, or sharing of their Personal Information; request access to, deletion of, or correction of their Personal Information; opt out of the “sale” or “sharing” of Personal Information; limit the use of Sensitive Personal Information; and not be discriminated against for exercising these rights.

GoLevely does not sell your Personal Information. Over the preceding 12 months, we may have collected the following categories of Personal Information, which we disclose to service providers for business purposes (such as hosting, payment processing, analytics, and message delivery):

• Identifiers — such as name, email address, postal address, phone number, and online identifiers.
• Commercial information — such as products or services purchased or considered.
• Internet or electronic network activity — such as browsing and interaction data collected through cookies and similar technologies.
• Geolocation data — such as approximate location derived from your IP address.
• Professional or employment information — such as employer, job title, and department.
• Inferences — drawn from the above to create a profile reflecting preferences and characteristics.

To exercise your rights, contact us using the details in the “How to Contact Us” section. We will ask you to provide information to verify your identity. You may designate an authorized agent to make a request on your behalf in certain circumstances. If we deny your request, we will explain why.

13. Colorado Privacy Rights

This section applies to Colorado residents under the Colorado Privacy Act (“CPA”). Subject to certain exceptions, the CPA gives Colorado residents the right to be notified about the collection, use, disclosure, or sale of their Personal Information; request access to, deletion of, or correction of their Personal Information; and opt out of the use of Personal Information for targeted advertising, sale, or certain profiling. You can exercise these rights using the details in the “How to Contact Us” section, and you have the right to appeal if we decline to act on your request.

14. Connecticut Privacy Rights

This section applies to Connecticut residents under the Connecticut Data Privacy Act (“CTDPA”). You can exercise your rights using the details in the “How to Contact Us” section. If we decline to take action on your request, you have the right to appeal by contacting us.

15. Utah Privacy Rights

This section applies to Utah residents under the Utah Consumer Privacy Act (“UCPA”). You can exercise your rights using the details in the “How to Contact Us” section.

16. Virginia Privacy Rights

This section applies to Virginia residents under the Virginia Consumer Data Protection Act (“VCDPA”). Subject to certain exceptions, the VCDPA gives Virginia residents the right to be notified about the collection, use, disclosure, or sale of their Personal Information; request access to, deletion of, or correction of their Personal Information; opt out of the use of Personal Information for targeted advertising, sale, or certain profiling; and not be discriminated against for exercising these rights. You can exercise these rights using the details below, and you have the right to appeal if we decline to act on your request.

17. How to Contact Us

To ask questions about this Privacy Policy or our privacy practices, or to exercise any of your rights, contact us at [email protected], by phone at +1 727-855-4354, or by mail at:

Geraldine Enterprises LLC
ATTN: Legal Department
1150 NW 72nd Ave, Tower 1, Ste 455 #11302
Miami, FL 33126